All of our products are delivered by road freight (curtain side lorry) and set off at the most accessible location by Tailgate and Pallet truck. Open access will be required to facilitate the lorry. Please ensure your delivery location has;-
- Level area with no sharp inclines/declines.
- No Grass/Gravelled areas as pallets cannot be moved.
- Open access for Curtain sided Lorries.
Customers are purchasing the goods in the knowledge that all of the above terms are acceptable for delivery. In the case of restricted access the pallet will be set off at the most accessible spot to the driver. Rejection of pallet at time of delivery must be settled between customer & haulier.
We always endeavour to take into consideration everyone’s delivery needs.
Always leave a clear address and contact telephone number so we can book our delivery. Haulage dispatch will call to book delivery, so please ensure that you are available to receive calls with regards to the delivery. If dispatch are unable to reach you, the pallet will be held at a localised depot until a new delivery can be arranged.
To make new arrangements or inquire about your delivery please contact us on 00442886762103
**Always allow Haulier/Courier up to 4 working days for booking of your delivery**